Welcome to the Sposen Family!
By now you must likely have taken possession of your new Sposen Home. Congratulations! We hope that your experience with us has been an enjoyable one. Our goal is to provide a favorable homeownership experience for every customer. This webpage will serve as resource to get local utility provider information, emergency contact numbers, suggested home maintenance with helpful videos as well as access your warranty handbook.
Utility Providers
To ensure all systems are in proper running order, Sposen will have electric, water, and sewer turned on prior to your closing date. Please arrange to have these transferred into your named within 3 business days to avoid any interruptions in services. Please locate your service provider here:
Warranty Claims
As part of the Sposen Homes value, we offer our warranty concierge services. This service allows us to continue our best in class experience from the selection, construction, walk-through and now home ownership. Any non-emergency claims can be made through your BuilderTrend app. This app helps make warranty claims fast and easy. Your claim will be sent to our warranty department. They will be contacting you to schedule repairs working with your schedule.
Emergency Contact Numbers
If you are experiencing an Air Conditioning, Electrical or Plumbing emergency, please reference your emergency contact list provided at closing.
Homeowner Maintenance
Included with the purchase of your home is a 1-year warranty. Although it has a warranty, you are still responsible for the proper maintenance of the home. In order to aid in the proper maintenance of your home, we have compiled a direct link to our Warranty Handbook and Home Ownership Handbook.
You can review the Warranty Manual Here: WARRANTY ATTACHMENT E
You can review your Home Ownership Handbook Here: Home Ownership Handbook
Appliances Registration
Whirlpool: Call 1-866-698-2538 or register HERE.
Samsung: Call 1-800-726-7864 or register HERE.
Pool School & Equipment Registration
A pool school orientation is part of the verification walk. If you did not receive this orientation, please email warranty@sposenhomes.com to schedule within 48 hours of closing.
It’s important to register your pool equipment. All pool equipment can be registered at Pentair.com or Jandy.com.
Have questions on where to find the serial tags? You can view a helpful document HERE.
Here is a helpful blog written on why proper pool maintenance is so important. Poor Pool Maintenance Has Consequences
Home Maintenance Videos
Coming soon! Helpful home maintenance videos, an orientation walk through and helpful homeowner tips!